* Priority Services must be purchased within 60 days of printer purchase.
* Each printer must have it's own Priority Service Plan
We understand that having a machine down means lost business. That’s why we designed our Priority Service Plan to provide responsive and priority service designed to get you up and running as fast as possible - even if it means swapping your machine.
Guaranteed replacement if we cannot repair your machine via alternate methods.
Get expert help from Type A Machine technicians. Phone support Monday - Friday during business hours (9am-5pm).
Same-day shipment for tickets submitted before 12 noon PST; & next-day shipment for tickets submitted before 3pm PST.
Get timely response from our customer support team via Email within 24 hours.